Frequently Asked Questions
Will doing collections hurt my brand?
Isn't it better to not do collections so the members aren't mad and hope they join sometime down the road?
What is your fee structure?
We DO NOT work on a sliding scale, once we discuss the percentage split it remains that percentage for the life of that account assigned to our office. Contact us today at 801.930.1250 for a quote.
When will we receive our money?
Will using an attorney scare away my members?
How do we get collection accounts to you?
How do you handle a case that you have started to work that we later determine was someone that perhaps should not have been sent to a third party?
We like to foster win-win situations with our clients. We realize that mistakes happen and will not charge you anything to cancel an account. As long as there is communication between our office and the clubs we can produce maximum results in the most efficient manner