Blog
How Your Business Can Leverage AI for Collections
Artificial intelligence, or AI, is a huge topic of discussion lately. Rightfully so, as it has the potential to change our world immensely and is already doing so. Rather than watch and wait to see its impact, many businesses are jumping on the opportunity to harness...
4 Benefits of Outsourcing Collections for Your Gym
All gyms face a member who fails to pay from time to time. In some cases, there is a good reason. In others, the person simply wants to get out of paying or is attempting to make the lack of payment a way out of the membership. When your staff initially reaches out,...
Exploring the Cyclical Nature of Gym Members Collections
The moon, the seasons, and many other aspects of life follow a cyclical nature. This is also how certain industries work. The gym industry, as does gym member collections, tends to follow a cyclical nature. Let’s take a look at how and why gym collections follow a...
Best Practices For Handling Past Due Accounts
When customers go past due, you can consider sending these cases to collections. Nonetheless, we find at Aldous & Associates that it works best for businesses to carry out first-party collections for around 90 days before escalating the case to third-party...
The Financial Impact of a Good Collections Process
It’s a natural part of business to experience some clients who fail to make their payments. It’s helpful to realize this pattern instead of being surprised or not knowing how to react when it does happen. The better course is to have a plan in place for each time a...
How to Work in Tandem With Your Collections Vendor
The clients who see the best results from working with Aldous & Associates are the ones who work their collections accounts from their end in tandem with our efforts. That process can look different for each business. While it may seem best to hand off collections...
5 Ways Your Customers Receive Excellent Service From Aldous & Associates
Businesses work incredibly hard to ensure excellent service to their customers. In fact, most businesses are constantly soliciting client feedback to better the offerings. Regardless of how meticulous businesses are with their approach to service, when clients are...
Collections During Times of Economic Uncertainty
As the country and world face economic uncertainty, your business may be concerned about whether accounts sent to collections will actually lead to recovered funds. If more people struggle to pay their dues, leading to the collections process, will they actually pay...
3 Ways Aldous & Associates Outshines Competitors in Client Service
Your business has options when deciding where to send your third-party collections. At Aldous & Associates, we believe the thing that makes us stand out the most is our professional yet effective approach to collections. We are able to collect a good amount of...
How Should Your Gym Handle Disputes?
When your gym sends a member to the collections process, the member may decide to dispute the claim. This happens to us at Aldous & Associates, as gym members write to our office to dispute the debt we previously contacted them about. When this happens, we send a...
Best Practices for Managing Delinquent Members
When you run a gym business, you and your team likely want to focus on your collective passion for fitness. It muddies the water when your staff has to talk to members about non-compliance regarding payments, yet payment of member dues is how to run a successful gym...
Why a Frictionless Collections Experience Is So Important
When someone stops paying on their agreement, the collections process begins, ideally starting with first-party efforts to receive payment and escalating to third-party collections after a period of time. Nonetheless, the collections process doesn’t guarantee results...
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