Blog

It’s a natural part of a gym business to experience some members who fail to make their membership payments. It’s helpful to realize this pattern instead of being surprised or not knowing how to react when it does happen. The better course is to have a plan in place...

The clients who see the best results from working with Aldous & Associates are the ones who work their collections accounts from their end in tandem with our efforts. That process can look different for each gym. While it may seem best to hand off collections to a...

Gyms work incredibly hard to ensure excellent service to their members. In fact, most gyms are constantly soliciting member feedback to better the classes, facilities, and other amenities offered. Regardless of how meticulous gyms are with their approach to service,...

As the country and world face economic uncertainty, your gym may be concerned about whether membership accounts sent to collections will actually lead to recovered funds. If more members struggle to pay their dues, leading to the collections process, will they...

Your business has options when deciding where to send your third-party collections. At Aldous & Associates, we believe the thing that makes us stand out the most is our professional yet effective approach to collections. We are able to collect a good amount of...

When your gym sends a member to the collections process, the member may decide to dispute the claim. This happens to us at Aldous & Associates, as gym members write to our office to dispute the debt we previously contacted them about. When this happens, we send a...

When you run a gym business, you and your team likely want to focus on your collective passion for fitness. It muddies the water when your staff has to talk to members about non-compliance regarding payments, yet payment of member dues is how to run a successful gym...

When someone stops paying on their agreement, the collections process begins, ideally starting with first-party efforts to receive payment and escalating to third-party collections after a period of time. Nonetheless, the collections process doesn’t guarantee results...

When a member fails to pay their membership dues, it’s helpful to try to work out the issue directly between your gym and the member. If that fails to work, you can then send the member to the collections process to see if a third party is able to recover the lost...

Gym management has a lot of components, many of which take owners, managers and other gym staff away from where their real passions lie. It’s helpful to hand off some of these duties to software, such as gym management software, and also to third party professionals...

When gym members fail to pay their dues, your gym can take certain steps to encourage payment. If these fail, it’s time to consider third-party collections, which provides a degree of separation between your gym and further discussions of money. At Aldous, we provide...

While your gym can have policies that help protect you concerning money, your members have some of their own consumer protections that may backfire on you, regardless of any policies or practices you have in place. A chargeback through a credit card is one of them,...