ONBOARDING WITH ALDOUS AND ASSOCIATES
A Step-by-Step Guide for Appfolio Users
How to Get Started?
Getting started with Aldous & Associates is easy as 1, 2, 3. Here are the next steps:
1. Sign our contract
Click the button and your documents will be securely sent through DocuSign, ensuring a seamless and efficient signing experience.
2. Fill out our account setup form
After signing the contract, click the button to receive our account setup form to provide key details such as: Account Name, Direct Deposit Information, and Point of Contact.
3. Aldous and Appfolio Integration
Finally, click the button to be guided through connecting your account with the AppFolio system. This integration ensures a seamless and efficient collection process.
FAQs – Everything You Need to Know
Q: What types of past-due balances can you collect on?
A: We can collect on skips, evictions, move-out balances, and more. However, we do NOT handle the actual evictions, only the amounts associated with them.
Q: Do I need to include the total balance owed when sending accounts?
A: Yes, all accounts sent to us must include the total final balance owed. We cannot adjust or increase the balance after it has been sent to collections
Q: How does being a law office help with collections?
A: Because we are a law office, our material catches people’s attention, making them more likely to take action.
Q: How is the contingency split structured?
A: We operate on a 65/35 split. This means you earn 65% of what is collected after someone is sent to collections, no matter when or where they pay. There are no additional fees or sliding scales.
Q: What methods do you use to collect debt?
A: We use a combination of skip tracing, letters, phone calls, emails, and credit reporting to maximize the chances of collecting the debt.
Q: Do you report to credit bureaus?
A: Yes, we report on credit at 30-60 days after an account has been with us. We report to the three major credit bureaus.
Q: When will I receive reports and payments?
A: We send a monthly report by the 14th of each month showing who paid and the 65/35 split. The money is direct deposited into your account the same day it’s available.
Q: Do you garnish wages or take accounts to court?
A: No, we do NOT garnish wages. We only take accounts to court upon your request and at the end of our process.