March Madness isn’t just for basketball courts — it’s also a reminder that every business needs a winning strategy, especially when it comes to collecting on delinquent accounts. Just like the teams fighting for a national title, your business should have a game plan that’s built to compete, adapt, and win.
At Aldous and Associates, we help businesses nationwide turn missed payments into recovered revenue. As tournament time kicks off, here’s a Collections Game Plan Checklist to see if your strategy is ready for the big dance.
1: Do You Know When to Call a Timeout?
Waiting too long to address delinquent accounts can cost you. Do you have a clear policy on when to step in, follow up, and — when necessary — send accounts to collections?
The earlier you refer an account to us, the higher your chances of recovery. Don’t let the shot clock run out.
2: Are Your Plays Automated?
Manual processes are like running an outdated offense. Are you automating follow-ups, tracking payments, and integrating with your billing system?
You’ll see even better results if you’re using a system that syncs with Aldous through API.
3: Do You Have a Deep Bench?
Who handles collections internally? Are you relying on just one person, or do you have a strong team (or partner) that can step in when things get tough?
Aldous is your sixth man, ready to jump in when accounts go cold.
4: Are You Playing By the Rules?
With compliance regulations always changing, are you confident your collections practices are 100 percent legal and ethical?
Our team stays current on FDCPA and state-specific laws so you don’t get penalized.
5: Do You Track the Score?
How do you measure your success in collecting overdue balances? Are you regularly reviewing your recovery rate, days outstanding, and response times?
Clients who partner with Aldous get full transparency into recovery performance and detailed reporting.
6: Are You Communicating With Your Fans (and Opponents)?
Good communication can turn a bad situation around. Do your customers know what they owe, why, and what to expect next?
We balance professionalism with empathy to protect your brand while collecting what’s owed.
7: Do You Have a Championship Partner?
Even the best teams need great coaching. Is your current collections partner proactive, responsive, and results-driven?
With Aldous and Associates on your side, you’re never going into overtime alone.
Final Buzzer: Time to Evaluate
If you answered “no” or “I’m not sure” to any of the questions above, it may be time to rethink your strategy. Whether you’re facing an upset or headed into the championship round, having a strong collections partner like Aldous and Associates gives you the competitive edge.
Ready to tighten up your game plan before the next quarter starts? Let’s talk. We’ll help you design a winning strategy built for recovery and results.