Year End Service Enhancement Review – Part 1

At Aldous and Associates, we’re committed to providing cutting-edge collection services that make a real difference for our clients. As we approach the end of the year, we want to take a moment to reflect on the strides we’ve made in enhancing our services. Over the next two months, we will highlight significant improvements that we have made this year that have directly benefitted our clients.

In Part 1 of our Year End Service Enhancement Review, we’re excited to dive into the world of emails and how we’ve transformed this crucial aspect of debt collection.

Effective communication is the cornerstone of successful debt recovery, and in 2023, we’ve taken our email game to a whole new level. Here are five significant enhancements we’ve made:

1. Increased Frequency: Communication is key, and we understand that. That’s why we’ve doubled the number of emails sent per account this year. More frequent, targeted communication means a higher chance of reaching your debtors and resolving outstanding payments faster.

2. Mobile-Friendly Design: In today’s fast-paced world, people check their emails on their smartphones more than ever before. To ensure your messages are accessible and impactful, we’ve revamped our email templates to be fully mobile-friendly. Now, your recipients can engage with our emails seamlessly, regardless of the device they’re using.

3. Inbox Delivery, Not Spam: We’ve invested heavily in optimizing our email delivery strategy. Our emails now have a significantly higher chance of landing in your debtor’s inbox, bypassing the dreaded spam folder. This ensures that your messages are seen and not lost in the digital abyss.

4. Open Rate Improvement: The proof is in the results. Thanks to these enhancements, we’ve achieved an astonishing 14-fold increase in our overall email open rates compared to last year. This means your messages are getting noticed and acted upon more than ever before.

5. Convenient Payment Option: Making it easy for debtors to take action is crucial. That’s why our enhanced emails now feature a “Pay Now” button, directing recipients straight to our online payment portal. This added convenience can lead to faster resolution and increased collection rates.

In conclusion, our enhancements to email communication have truly raised the bar for debt collection services. We’re proud to offer you an effective, mobile-friendly, and inbox-focused approach that’s getting results. Stay tuned for Part 2 of our Year End Service Enhancement Review, where we’ll dive into the improvements we’ve made to our collection letters.

At Aldous and Associates, we’re dedicated to staying at the forefront of the industry, and these enhancements are just the beginning of what we have in store for you.