The Advantages of a US-Based Call Center

The Advantages of a US-Based Call Center

We have all had the experience of calling a company’s customer service only to talk to someone in another country. This dynamic creates particular challenges that having a call center in the United States can solve. Not only is this true for customer service,...
Best Practices for Managing Delinquent Members

Best Practices for Managing Delinquent Members

When you run a gym business, you and your team likely want to focus on your collective passion for fitness. It muddies the water when your staff has to talk to members about non-compliance regarding payments, yet payment of member dues is how to run a successful gym...